IT Systems Analyst
About this job
IT Systems Analyst position, entry or advanced level. Perfect your knowledge and your skills before moving to advanced and specialized IT positions within the organization. Competitive salary and benefit package included.
The Systems Analyst is responsible for the following:
- Communicating extensively with clients.
- Analyzing clients' existing systems and production workflows.
- Translating client requirements into highly specified project briefs.
- Identifying options for potential solutions and assessing them for both technical and business suitability.
- Drawing up specific proposals for modified or replacement systems.
- Producing project feasibility reports.
- Presenting proposals to clients.
- Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction.
- Ensuring that budgets are adhered to and deadlines met.
- Drawing up a testing schedule for the complete system.
- Overseeing the implementation of a new system or solution.
- Planning and working flexibly to a deadline.
- Writing user manuals.
- Providing training to users of a new system or solution.
- Keeping up to date with technical and industry developments.
- Working closely and productively with other departments/organizations and collaborating with other IT staff.
- Planning and implementing future IT developments and undertaking project work.
- Participate in the research and implementation of solution and services.
- Possess excellent communication skills, both written and oral, when dealing with colleagues, service providers and customers.
- Presenting oneself in clean, neat and professional attire when dealing with customers, service providers, etc.
- Providing one-on-one end-user problem resolution through diverse communication methods: phone, remote connection, on-line, on-site, etc.
- Planning and maintaining resolution schedules.
- Making recommendations for purchase of technology resources.
- Working with groups within IT infrastructure and IT applications in resolving problem issues.